Mobile Essentials Mobile Phone Repair Melbourne, Knox, Highpoint
Shipping
Which Courier Do You Use?
We use Australia Post services.
When Will You Ship Out My Order?
Most of the items will be sent out in the next business day after we have confirmed your payment. For orders placed on Saturday and Sunday, we will dispatch them and send them as soon as possible on next Monday. You will be notified via an email with order summary and tracking number.
How Much Does The Shipping Cost?
1. Flat Shipping without signature required($14.95)
2. Express Shipping without signature required($17.95)
3. Drop-Shipping Flat Rate is selected for some products and may be delivered by Toll or Australia Post depends on the stock arrangement ($15.00) *Please note the difference of $0.70 will not be refunded if the selected product is out of stock from where can be sent by Toll and have to send it by Australia Post with Flat Shipping rate due to the stock available location changed.
4. Click & Collect available at location: Knoxfield, Plenty Valley, Highpoint (Pick up time may vary and will be confirmed by email after payment received. Order number must be presented at the pickup. Please must specify the location for collection under note at the check out) *Please note the Australia Post service may have delays during Covid-19 lockdown period. Please contact 0398002700 or productsupport@mobileessentials.com.au if you have any question.
Where Can I Track My Order?
With the tracking / receipt number provided, you can track your order via Australian Post Office website: http://auspost.com.au/parcels-mail/track.html#/track
How Long Does It Take For Delivery?
For flat shipping, it will take 2-6 working days after order dispatched that varies from the destination. For express shipping, it will take 1-3 working days after order dispatched that varies from the destination. For more information about shipping, read our Shipping Policy. *Please expect possible delay on delivery during COVID-19 period and sorry for the inconvenience.